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Launching a Multi-Role Membership & Event Management Platform

Introduction

At Websites Mechanic, we recently launched a custom WordPress platform that handles memberships, event registrations, and results tracking for athletes and promoters everything in a single, streamlined system.

This project showcases how custom WordPress development can solve complex business workflows while maintaining an intuitive user experience.

Three User Roles – Tailored Experiences

The platform’s role-based architecture ensures that every user sees only what they need.

1. Admin

  • Full platform access.
  • Approve Pro memberships and content submitted by promoters.
  • Track registrations, ticket sales, and financial data across all events.
  • Manage publication of event results and galleries.

2. Promoter

  • Add, edit, and duplicate events easily.
  • Configure PayPal and Stripe details for event payments.
  • Verify athlete memberships before registration.
  • Upload results and monitor registrations and ticket sales.

3. Members

  • Free: Sign up without approval; upgrade before event registration.
  • Amateur: Paid membership for amateur events; upgradeable to Pro anytime.
  • Pro: Full event access, photos published on the website, and recurring membership via Stripe.

Membership & Event Flow

  • Free members can register but must upgrade before event dates.
  • Amateur members pay to access amateur events and can upgrade to Pro anytime.
  • Pro members enjoy full access, recurring subscriptions, and premium benefits.
  • Event results are published annually, allowing members and the public to track performance.

Technical Implementation Highlights

  • Custom Post Types: Events, Galleries, Results.
  • Custom User Roles & Capabilities: Admin, Promoter, Free, Amateur, Pro.
  • Payment Integration: PayPal for event registration fees, Stripe for membership registration and recurring Pro subscriptions.
  • Role-Based Dashboards: Personalized views and actions for each user type.
  • Automated Results Management: Year-wise publishing of show results visible based on membership level.

Challenges & Solutions

ChallengeSolution
Complex user rolesDesigned custom capabilities for each role to ensure proper access control
Membership upgrades & recurring paymentsIntegrated Stripe for seamless Pro subscription management
Event management for multiple promotersBuilt independent dashboards with validations to maintain data integrity

Results & Impact

  • Efficient membership registration and event management.
  • Recurring Pro membership subscriptions via Stripe.
  • Promoters with independent event control.
  • Members with clear upgrade paths and full event access.
  • Annual event results accessible for all users.

Key Takeaways

  • Plan roles and permissions early to avoid workflow issues.
  • Automate repetitive tasks like upgrades and results publishing.
  • Use Stripe and PayPal integration to simplify payments and subscriptions.
  • Custom dashboards and post types make complex workflows manageable.

This project demonstrates that WordPress can be more than a CMS, it can power enterprise-grade membership and event management systems when combined with thoughtful custom development.

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